Ideation Workshops
Project background
Creating a free thinking space for my team to come together and think of solutions to problems discovered in NPS reports and other user feedback channels.
Why Do we need Ideation Workshops
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Flesh out problems in the product
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To generate a idea bank for the product team
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Diverse backgrounds bring diverse solutions
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Increase team participation and sense of pride
Workshop Planning
The first step is gathering all import metrics, NPS and user interview feedback and outline our major issue.
I always like to include an ice breaking session to unwind everyone from their busy schedule and get their brain juices flowing.
Based on the issues outlined I select the method of ideation and set the flow of events.
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Finally, I create formats of collecting these ideas and what the possible risks and challenges we might face if we developed them
Moderating the Workshop
I start the workshop by stating the reason for gathering and setting the ground rules. ​
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Everyone can express any idea, silly ones are welcome!
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At this stage please avoid thinking of what technology we need
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Respecting others and their ideas
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In order to have the organizational structure flat, difficult decisions are sorted with voting process.
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After all ideas are gathered that's when the team selects feasible ideas and we move on to thinking of risks and challenges
Summary
After collecting the ideas on Miro, I then summarize them in a excel spreadsheet and share it with Product Managers.
The Product Managers connect with the developers and other stakeholders to confirm feasibility. After which, JIRA tickets and mini projects are created.